WE DO NOT SELL OR GIVE OUT INFORMATION ON OUR CUSTOMERS.

WE CAN SERVE YOU BETTER IF YOU CREATE AN ACCOUNT RATHER THAN LOGGING IN AS A GUEST.

Disclaimer: Metalworking is inherently dangerous. Knowledge of materials, equipment, and procedures are the 
responsibility of the user. We assume no responsibility for use of the products we sell. Improper use of tools and 
equipment are a sure way for accidents to happen. We strongly recommend formal training and study in metalwork 
prior to use of our products.

IF YOU PLACE AN ORDER ON OUR  WEB SITE, BY PHONE OR SHOP IN PERSON AT OUR CANDLER NC STORE,   YOU ARE AGREEING TO OUR TERMS AND CONDITIONS.

Prices subject to change.

We accept VISA, MasterCard, Discover, American Express, Paypal, Checks, and Money Orders.

DISCOUNTS are calculated on the final page of the checkout. ABANA Discount of 5% is only available for phone orders only and only on certain items

SHIPPING: If you are shipping to an address inside the USA and your billing address is NOT in the USA we reserve the right to charge you a International handling fee. In most cases International handling charges will be 3% of the total order. 

INTERNATIONAL SHIPMENTS: International shipments are shipped UPS or Priority Mail unless requested otherwise. Customs, duties, taxes and brokerage fees are not included in shipping charges and are the responsibility of the purchaser. We have no control on what customs costs will be. 

Please keep in mind that if UPS International contacts you and you do not respond to their emails or phone calls they abandon the package. If that happens there is no way to refund your shipment.  

SHIPPING ESTIMATES: If you would like an estimate on your shipping charge after you have put items into your cart, click view my cart in the upper right hand of your cart. Click view my cart, and from that screen you can get an estimate for both UPS and US priority mail. Online Cost estimators are estimates only

SAME DAY SHIPMENTS ARE NOT GUARANTEED.  In some instances orders can take up to 72 business hours to ship.

UPS - Next day air, second day air and three day air orders must be received BEFORE 10 am EST if you need them shipped the same day. NEXT DAY AIR does NOT include Saturday Delivery.  IF you need Saturday delivery please call.

*** Please note that until further notice UPS does NOT guarantee 2nd Day or 3 day shipping. ***

USPS - Weekend and Holiday order may not ship until the second workday when using US Mail. Priority mail 2 & 3 day are estimates and are transit times - they do not include preparation for shipment. 
Small fastener orders and other items that might fit in a small flat rate or medium flat rate - please call us to place your order.

Please check your order carefully for errors, duplication and shipping method BEFORE finalizing. We are not responsible for errors made when orders are placed. If you notice that you have made an error, PLEASE call or email us immediately.

Returns subject to prior approval only. If an item has been altered in ANY WAY we will not accept it back. 
Some items may require a restocking fee. Please contact us for more details.

Returned Check Fee: There will be a $30.00 Charge for All returned checks and Credit card charge-back's.

Pictures: Stock photos may be used when noted.

**Color Disclaimer***

Due to the many variations in monitors and browsers, the color of products may appear different on different monitors. Computer monitors are not all calibrated equally and color reproduction on the Internet is not precise. Since it is not possible to guarantee our online colors will look the same on all computers, we do not guarantee that what you see accurately portrays the color of the actual product. We have made every effort to display as accurately as possible the colors and images of the products we carry and that appear on the website, but cannot guarantee that what you see is an exact representation.